Cape Ecom

Frequently Asked Questions

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If you have a question that is not answered here or you want to talk to us about any aspect of your website design, setting up or changing your website, web hosting, website maintenance or domain name registration, please feel free to contact us @ (508) 827-7378. Click tabs below to show answers:

What support do you offer after my website is completed?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer website maintenance so that your website will remain up-to-date. Please contact us @ (508) 247-0357 for more information.

Why choose Cape Cod Ecom, Inc.?

Cape Cod Ecom, Inc. designed its first website in 1995, has over 35 years of sales and marketing experience and offers a one-stop solution for all of your internet and web requirements, goals and objectives. With our many years of experience and value-added products and services we can ease the process of creating your online identity, enhance your current website or add to your existing product or service line.

You only get one chance to make a first impression, and nothing is further from the truth then when it comes to the graphic elements of your website. Whether you own a one person business, or you operate an internationally recognized firm, we have the experience and expertise to make that first impression a lasting one. We recognize that a website is first and foremost the gateway to your business. It’s with this understanding that we approach every project. Every design is customized to represent your business with our unique flair for compelling graphic elements.

“Our commitment at Cape E-Com, Inc. is to our clients and is founded on two simple premises: solid experience and customer service.“

Can you provide all of our web design and hosting services?

Yes, we are your one-stop solution and can provide all your web services. We can register your domain name, design your website, provide your web hosting and arrange your email accounts for you. We also offer on-going support and maintenance if needed. Please contact us @ (508) 247-0357 for more information.

Will my website design be “Search Engine” friendly?

All of our websites are created to be search engine friendly and we also offer SEO (Search Engine Optimization) and SEM (Search Engine Marketing) services if needed. Please contact us @ (508) 247-0357 to discuss further. It is a good idea for your website to be re-evaluated over a period of time since the search engines alter their rules and algorithms periodically and you will want to keep your website up to date.

In what format should I supply content (text and images) for my new website?

It is helpful if you are able to provide your content in electronic form – for example on a CD, Thumb-drive, Word doc, or similar format. If this is not possible, we can help get your information via other methods. If applicable we will also take the content (text and images) from your existing website to use on your new website.

Will we have to meet to discuss the website design?

Though it is best if we can meet, it isn’t necessary and your website can be completed with contact via email and telephone. We will provide you with status updates and links to your new website when available. You will be “in the loop” throughout the entire process.

How long will it take for my website to be designed?

The time-frame of a website design project is often dictated by the size of the project, its requirements and receiving content (text/images). After discussing your website design goals, objectives and requirements we will give you a solid quote, summary of what was discussed for your website and an ETA of completion. The most common delay in the creation and completion of a new website is waiting for content so it is best to work as efficiently as possible to meet your deadline.

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